Returns & Exchanges
At MexiStuff, we want you to be completely satisfied with your handcrafted home decor. If your purchase isn't the perfect fit for your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack with Care
Carefully place the items in their original packaging, ensuring fragile home goods are securely padded to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your new selection within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing