Frequently Asked Questions
Everything you need to know about bringing authentic Mexican style to your home.
Are your home decor products handmade?
Yes, the majority of our collection is handcrafted by skilled artisans in Mexico using traditional techniques passed down through generations.
How do you ensure fragile items don't break during shipping?
We use specialized, reinforced packaging and eco-friendly cushioning for all ceramics and glassware to ensure your items arrive at your doorstep in perfect condition.
Do you ship internationally?
Currently, MexiStuff ships to the United States and Canada. We are working on expanding our shipping zones to more countries in the near future.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original condition and packaging to qualify for a full refund.
How should I care for my hand-woven textiles?
We recommend dry cleaning or gentle hand washing in cold water for all our artisanal rugs and blankets to preserve the natural fibers and vibrant dyes.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress.